o2 my Service

By Conntac GmbH

o2 my Serviceo2 my Serviceo2 my Service

The o2 my Service App helps you to quickly and easily resolve questions and problems relating to your internet and mobile phone connection yourself.


• Automatic problem detection

• No waiting time

• Straight to the right instructions

Interactive help

• Automatic problem solving

• Understandable explanations

• Intelligent queries

Contact us

• Contact customer service via the app

• Transmission of the analyzes for faster processing in the hotline

Setup assistant

• Reminder of the activation date

• Recognition of the router with camera scan

• Scan of the access data and activation of the Internet connection

• Recognition of the WLAN data and automatic setup of the connection

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