Freshchat
By Freshworks Inc
Freshchat is a contemporary messaging app for gross sales and buyer engagement groups. A leap from legacy reside-chat methods, it brings the continuity and expertise of consumer messaging apps to businesses to assist them convert guests and delight customers.
With the Android app, groups can:
Ace Conversations - View, reply to, assign, and manage conversations from anyplace, anytime.
Know who you’re speaking to - Get entry to the visitor profile with particulars like contact information, occasion timeline, and usage historical past to make relevant conversations.
Never miss a message - With Push Notifications, get notified whenever you receive replies on conversations or when a person proactively reaches out. Stay on high of messages even if you’re not inside the app.
Enable a quicker response time - Optimize staff productivity even whereas on the go by sharing FAQ articles with visitors and customers.
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