IT HelpDesk - ServiceDesk Plus
By ManageEngine
Here's a sensible approach to have your IT helpdesk utility at your fingertips, actually!
ServiceDesk Plus, your IT assist desk genie, is now accessible on your android mobile devices.
Tackle your tickets while on the go!
● Log in, handle and close your assist desk tickets.
● Record data such as the subject, description, attachments, resolutions, tasks, worklogs, and notes.
● Have a fowl's eye view of all the small print of your ticket in a single pane.
Be available for your end customers anytime.
● Allow your end customers to shortly log in tickets from the mobile app.
● Have reside conversations with end users.
● Respond to end person queries from throughout the ticket.
Choose what you wish to see.
● Create customized views for comfort and save them for later.
● Choose from an inventory of default views corresponding to all tickets, unassigned tickets, SLA violated tickets, etc.
● Keep observe of your response and backbone SLAs with the SLA standing flags.
Above all, select this authentic, Pink verified IT assist desk app and have a
world class experience with the best assist desk features.
You're only some quicksteps away from having your help desk cell app up and
operating.
● Sign up for an account with ServiceDesk Plus, if you have not already.
● Download and set up the ServiceDesk Plus cellular app.
● Log in and play.
It's really that straightforward!
Oh wait! We're not done yet!
You can even have a demo of the cellular app, earlier than signing up! All you have to do
is simply set up the app on your cellphone and use the next credentials to log in.
Username: demo
Password: demo
Download a free 30 day trial of ServiceDesk Plus at http://bit.ly/1OxZB0N
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